SHIPPING
All orders are shipped in insured packages from Spain. You can find bellow a list of the countries we send to. Orders received from Monday to Friday before 11.30 a.m. (Central European Time) are dispatched within the same business day and orders received after 11.30 a.m. (Central European Time) will be dispatched the following business day. Please note that unexpected delays may occur of which PERILLE has no control over and is not responsible for.
Orders usually cannot be cancelled after they have been confirmed through our website. If a package is undeliverable, the customer will be held responsible for any return and original shipping charges. Please note that we are not accountable for any orders that have been marked as delivered nor where delivery attempts have been made. We cannot ship to P.O. Boxes as generally shipments require a signature on delivery.
You will receive an email with tracking details once your order has been dispatched. Please contact our customer service if you have any questions or concerns about your delivery order.
COUNTRIES WE DELIVER TO
We currently ship to SPAIN, PORTUGAL, UNITED STATES, CANADA, AUSTRALIA, NEW ZEALAND, GERMANY, CZECH REP, ARUBA, SAUDI ARABIA, EGYPT, AUSTRIA, CYPRUS, BARBADOS, CHINA, SWITZERLAND, BELGIUM, CROATIA, BRAZIL, SOUTH AFRICA, DENMARK, SLOVAKIA, FRANCE, SLOVENIA, DOMINICAN REPUBLIC, SOUTH KOREA, GIBRALTAR, ESTONIA, HONG KONG, GREECE, FINLAND, INDONESIA, IRELAND, HUNGARY, ISRAEL, ITALY, ICELAND, JAPAN, LATVIA, LUXEMBOURG, LITHUANIA, MALAYSIA, NORWAY, MALTA, NETHERLANDS, POLAND, SINGAPORE, PORTUGAL, THAILAND, UNITED KINGDOM, SWEDEN, TURKEY, JERSEY ISLANDS.
DELIVERY TIMES AND COSTS
SPAIN AND PORTUGAL
Correos Standard Shipping: 48-72 hours
FREE DELIVERY for orders over 100€
4.99€ for orders with less than 100€
*We do not ship to Ceuta, Melilla and Canary Islands or Azores.
EUROPEAN UNION
Correos Light Package: 2-6 business days
FREE DELIVERY for orders over 150€
9€ for orders with less than 100€
*All countries adhering to the European Union are included.
UNITED KINGDOM
Correos Standard Shipping: 2-6 business days
FREE DELIVERY for orders over 150€
12€ for orders with less than 150€
REST OF THE WORLD
For the countries that we ship to and are not included in the categories above.
Correos Light Package: 2-6 business days
FREE DELIVERY for orders over 150€
13.99 € for orders with less than 150€
COUNTRIES WE DO NOT SHIP TO
Currently, we do not ship to the following countries due to logistics or customs reasons:
Russia, North Korea, Andorra, Azerbaijan, Bolivia, Colombia, Cuba, Greenland, Ukraine, French Guiana, Guernsey, Bouvet Island, Norfolk Island, Isle of Man, Christmas Island, Åland Islands, Cayman Islands, Cocos Islands, Cook Islands, Faroe Islands , South Georgia and the South Sandwich Islands, Heard and McDonald Islands, Falkland Islands, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, US Minor Outlying Islands, Lebanon, Oman, Serbia, Jordan, Mauritius, Mexico, Monaco, French Polynesia, Réunion, Switzerland, French Southern Territories, Venezuela.
TAXES & DUTIES
EUROPEAN UNION
In all orders to the European Union, tariffs are included. Taxes are applied at checkout based on the state/province of the shipping address.
OUTSIDE EUROPEAN UNION
Orders outside the European Union may be subject to additional taxes or fees. In all cases, both shipping and return, from countries outside the EU, the customer will be responsible for the costs incurred.
*For more information please contact your local customs office.